1. Terms of Use
By accessing and using the HairGlow application and website, you agree to comply with and be bound by the following terms of service. This service is intended strictly for personal, non-commercial use.
The user grants HairGlow the right to process the information entered during the diagnosis to generate customized hair reports. Reproduction, duplication, or exploitation of any part of the code, design, or content without prior written authorization is strictly prohibited.
2. Privacy Policy
Your privacy is an absolute priority. This policy explains how we collect and protect your data in accordance with international data protection standards.
Data Collection: We collect your email address for account creation and data processing, as well as the answers provided in the hair diagnosis questionnaire.
Data Use: Your data is used solely and exclusively by our Artificial Intelligence to calculate and structure your hair routine and schedule. We do not sell, share, or expose your data to any third parties or cosmetic companies.
3. Refund Policy
We offer an unconditional 7-day satisfaction guarantee for all new subscribers to the HairGlow application.
If, within 7 days from the date of your purchase, you decide that the diagnosis or prescribed routine did not meet your expectations, you may request a full refund. To activate the guarantee, simply send an email to our official support team (support@hairglow.app). The refund will be processed directly to your original payment method, hassle-free.
4. Disclaimer
HairGlow uses Artificial Intelligence technology to provide customized cosmetic suggestions and routines based on the answers submitted by the user.
Important: The analysis and guidance generated by the app are strictly cosmetic and informational. HairGlow does not provide medical diagnoses, dermatological prescriptions, or treatments for severe scalp pathologies (such as pathological alopecia or dermatitis). The use of this service does not under any circumstances replace an in-person consultation with a qualified dermatologist or medical professional.